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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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donna mallory

October 29, 2025

5  out of  5
rating by donna mallory
"Quick prompt service with my concerns handled per phone calls and quick email responses"
We responded:
"Donna, thank you for your 5-star review. We're thrilled you had a positive experience and appreciate your trust in us!"
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Robert Martin

September 26, 2025

5  out of  5
rating by Robert Martin
"We bought a Ford Transit van first company we because it's a commercial vehicle and solvige tidal. Second place said they can't. And with State farm there was no problem 😂 inm the"
We responded:
"Robert, thank you for your fantastic 5-star review. We're committed to excellent customer service, and happy we met your expectations. Please feel free to reach out anytime you need assistance with your insurance needs!"
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Brandon Ransom

August 29, 2025

5  out of  5
rating by Brandon Ransom
"Very kind and knowledgeable staff. The team worked diligently to help me out and Noah explained every detail very well!"
We responded:
"Brandon thank you so much for your 5 - Star review! It is a pleasure to take care you, and your insurance needs. We look forward to seeing you soon!"
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Connor Kelley

August 1, 2025

5  out of  5
rating by Connor Kelley
"Super helpful and friendly. Blake was an amazing representative for me and would always answer any questions I had fully and honestly. They worked with me to do what was best for me and I would choose them again and again."
We responded:
"Connor, we are thrilled you experienced our top-notch service! Thank you for the 5 - Star review!"
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Lauri Hornsby

July 31, 2025

5  out of  5
rating by Lauri Hornsby
"Ive been a State Farm member for years and have never had any issues til a few months ago with my guy. A coworker reminded me of a guy whom used to work with us that had joined the team in Dresden at Diana Longmans office. I called him and was switched over to their office and he made it so easy. Hands up for Blake 🙌 he is simply the best!!"
We responded:
"Lauri, thank you for your feedback and 5 - Star review! We are thrilled you had a wonderful experience!"
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Brittney Vitale

July 31, 2025

5  out of  5
rating by Brittney Vitale
"Tyler was excellent! He answered all of my questions, provided requested info in a timely manner, and was very kind."
We responded:
"Brittney, thank you so much for your 5 - Star review! My team and I take pride in delivering high quality service, your feedback is a great encouragement to us. We look forward to serving you again!"
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Pam Belew

June 22, 2025

5  out of  5
rating by Pam Belew
"In this age where nothing is easy State Farm stands out as the best. The Dresden office is great!"
We responded:
"Pam, thank you so much for your wonderful review. We are thrilled to hear you enjoyed your experience and appreciate you taking the time to share it. We are looking forward to serving you again soon!"
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Robert Davidson

June 18, 2025

5  out of  5
rating by Robert Davidson
"Their service was very clear, helpful, and friendly. I had switched over because I wanted a more personal touch and it ended up being a little cheaper than my old insurance as well."
We responded:
"Robert, we are very happy to hear you enjoyed your experience at Diana Longman State Farm. Thank you for your positive feedback and choosing us!"
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Tiffany B Williams

March 4, 2025

5  out of  5
rating by Tiffany B Williams
"Mrs. Longman and her assistant Blake are wonderful. They honestly took great care of my son and I for 3 years. We hated to leave them, but I promise if you do business with them, you will be very pleased. Thank you Diana and Blake for everything."
We responded:
"Tiffany thank you for your 5-star rating! We love to hear from our customers and their high satisfaction level. Blake has been an asset to my agency for since 2021. My team is committed to delivering high quality service, and your feedback is a great encouragement to us!"
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Eric Murphy

August 26, 2024

5  out of  5
rating by Eric Murphy
"Very professional people and Christina was a awsome person professional at its best! Thank You!!"
We responded:
"Eric, thank you for leaving us a 5 - Star review. We take pride in our work and taking care of our customers. Christina has been a wonderful part of our team for over a year now. She takes pleasure being the first smiling face you see when entering the office! "
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Shannon Sloan

August 23, 2024

5  out of  5
rating by Shannon Sloan
"State farm is a great place for insurance friendly staff and are all ways helpful"
We responded:
"Shannon, thank you for the 5 - Star review! Your positive review motivates us! We hope to see you again soon!"
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Jaquin Pappageorgio

August 2, 2024

5  out of  5
rating by Jaquin Pappageorgio
"Worked with “Blake from State Farm” very knowledgeable and got me insured quickly."
We responded:
"Jaquin, thank you for the 5 - Star review. We are thrilled you enjoyed working with Blake in our office and we look forward to welcoming you back soon!"
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Tammi Perry

July 24, 2024

5  out of  5
rating by Tammi Perry
"The State Farm office in Dresden, TN is a five-star group of people. They are on-the-ball and completely proffessional without losing their personalities and drive for excellent customer service. They are our go-to for any questions we have regarding our home-owner's insurance, as well as our automotive needs. I HIGHLY recommend their services. Their integrity is outstanding."
We responded:
"Tammi, it is our team's mission to protect you and your family. Thank you for the 5 - Star rating and sharing it with us and our community."
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Wanda Copeland

July 23, 2024

5  out of  5
rating by Wanda Copeland
"We have been with State Farm for 15 years. I think they are a little high in price but they are the best, a special shootout to Noah Copeland who recently joined the State Farm team. Great job !!! Thank you for your help"
We responded:
"Wanda, we are thrilled you continually choose State Farm to protect your family's needs. Thank you for taking the time to share your positive experience with Noah and our team! We look forward to serving you again soon. "
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Czar Dragon

July 23, 2024

5  out of  5
rating by Czar Dragon
"Always been a bit wary in changing insurances, but the team here really went above and beyond to answer my questions. Noah was quick to respond and very informative; cannot recommend them enough."
We responded:
"Czar, thank you for your valuable feedback. We take great pride in the work we do for each of our clients. Your 5 - Star review demonstrates we have accomplished this. And we appreciate you!!"
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Claire McClain

July 23, 2024

5  out of  5
rating by Claire McClain
"Always a pleasure to speak with this team. Noah was especially attentive and answered all of my questions about my policy and quote."
We responded:
"Claire, we are grateful for your kind words. Thank you for sharing your 5 - Star review with us and the community. "
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Rick Workman

July 15, 2024

5  out of  5
rating by Rick Workman
"The staff at Diana Longman State Farm have always been fantastic to work with. Great agency and good folks!"
We responded:
"Rick, It is our pleasure to serve you and your insurance needs. Thank you for the 5 -Star review!"
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shadow workman

July 14, 2024

5  out of  5
rating by shadow workman
"The staff are great. Very helpful and understanding. I'm glad I got my insurance there. Will not go anywhere else. Christina is always helpful and nice."
We responded:
"Shadow, thank you for the 5 - Star review. My team and I are dedicated to providing 5 - Star service while protecting you and your family!"
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Robert Reynolds

July 3, 2024

5  out of  5
rating by Robert Reynolds
"Diana of State Farm at Dresden has been our friendly insurance agent for many years, we are very pleased with the other agents and service we receive, the agents are knowledgeable and helpful with very visit, good folks."
We responded:
"Robert thank you for the 5-Star review! My team and I take pride in the quality of care within our job. It is our pleasure to protect you and your family!"
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Theresa Portillo

June 24, 2024

5  out of  5
rating by Theresa Portillo
"I would rate this agency 5 star. They are professional, courteous and assisted me with setting up my home and auto policies. I moved from out of state so there was extra attention needed with was provided efficiently. Thank you to all the staff. 💯"
We responded:
"Theresa we are pleased you have moved to Tennessee and chose our office to take care of you. My team and I strive to provide excellent service to meet your needs. Thank you for the 5 - Star review!"
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James Dick

June 22, 2024

5  out of  5
rating by James Dick
"Diana and associates are incredibly helpful and take personal care of us for all of our insurance needs, (home, autos, boat, RV, etc.). They are always there when we need them and are super fast handling claims."
We responded:
"Mr. James my team and I take pride in giving you professional prompt service. Thank you for the 5 - Star review, it is a pleasure to serve you and your family."
Profile photo of Lindalou Giarraputo

Lindalou Giarraputo

June 11, 2024

5  out of  5
rating by Lindalou Giarraputo
"Always friendly and helpful. I dont have any worries insuring with this office. Thank you guys. You're all amazing!!!"
We responded:
"Lindalou, it is our pleasure to take care of you and your insurance needs. We appreciate your 5 - Star Review!"
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Derek Bagby

June 8, 2024

5  out of  5
rating by Derek Bagby
"Glad to have such a good team to work with for our business!"
We responded:
"Derek, thank you for the 5- Star Review. My team and I take pride in the quality of care we provide to our clients. And we would like to thank you for choosing us!"
Profile photo of Michelle Heath

Michelle Heath

May 10, 2024

5  out of  5
rating by Michelle Heath
"I have had insurance with them for many years and they have always took good care of me. I have changed cars several times and even changed coverage amounts a few times and they always do whatever needs to be done to keep me covered and taken care of. I haven't had any problems just calling or texting and getting a car taken off or added on either. When I did need them they took care my rental and everything and had it all settled within just days. Everyone I have spoke with have been nice kind and caring! I have auto and rental both with them. I really appreciate all they do and them taking such good care of me.i know if I need them they will do all they can to get what needs be done and as quick as possible. Thank you all.i been told by different people that I could be paying less for my insurance and that may be so ,I'm not sure as I haven't checked I stay where I'm at for the care the promptness and kindness I get. Michelle"
We responded:
"Michelle, Thank you for the kind words for me and my team. We pride ourselves on taking care of our clients and their needs. It is our pleasure to serve you, thank you again for the 5-Star review!"
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Chris Flaurr

April 23, 2024

5  out of  5
rating by Chris Flaurr
"This team at State Farm are professional, courteous and helpful. Quick to respond to questions, not afraid to research and call you back with the correct course of action. I can highly recommend them"
We responded:
"Chris thank you for the 5-Star review. Team Longman takes pride in providing 5-Star service for our clients! "